The Vonage Business Communications Call Recording API enables you to manage Company and On-Demand Call Recordings.
- Company Call Recording is rule based and will automatically record calls that meet the configured criteria. Company Call Recording rules are configured by an administrator.
- On-Demand Call Recording allows employees to decide when to record calls. On-Demand Call Recording can be started or stopped on an active call by the employee.
The Call Recording APIs will enable you to build automation workflows using call recording metadata and their associated audio recordings:
- List call recording metadata
- Get single call recording metadata
- Delete call recordings
- Download call recording audio files
- Asynchronously export call recording in bulk
Code snippets demonstrate how to use the API to perform various tasks:
- Company call recording / Create a company call recording export job
- Company call recording / Delete company call recording
- Company call recording / Get company call recordings
- Company call recording / Get single company call recording
- Download / Download export job
- Download / Download recording
- Export job / Get call recording export job
- Export job / Get call recording export jobs
- On demand call recording / Create an on-demand call recording export job
- On demand call recording / Delete on-demand call recording
- On demand call recording / Get on-demand call recordings
- On demand call recording / Get single on-demand call recording